is a place to share and follow research. assistência de enfermagem oferecida aos usuários . was revoked until the current decree was approved in , which .. Decreto/Dhtm#art 7. Formación de profesionales de salud en Brasil: un análisis en el período de a Ana Estela .. VII. Brasil. Decreto nº , de 9 de maio de
|Published (Last):||17 September 2015|
|PDF File Size:||20.32 Mb|
|ePub File Size:||13.29 Mb|
|Price:||Free* [*Free Regsitration Required]|
Quality of Diagnosis in a Higher Education Institution: The purpose of this article is to present the quality perception in a higher education institution, by having as its research subjects the students, professors and managers.
Thus, this research was developed by descriptive analysis of quantitative and qualitative datas, which its problematic was to present the perception about the educational quality in the academic community, regarding to indicators of the Ministry of the Education – MEC. The instruments applied in this research in order to identify this ee were the model HedPERF questionnaire, customized to the students, professors and managers interview.
As the research purpose, it was intended to indicate a conceptual perspective of the educational quality, from the theoretical contribution to the evaluation instruments decrreto, which allows to guide the management in the HEI.
Results list of Browse by country – NATLEX
The main result to ponder is focused in checking the evaluation created by 573 MEC indicators, which presents a lower result, in relation to the subject perception of this research, before the employment of the instrument HedPERF Adapted. A presente pesquisa justifica-se pela necessidade de aprofundar estudos relacionados com a melhoria da qualidade educacional das IESs.
Neste sentido, define-se os contextos e sujeitos para pesquisar a qualidade da IES. Consequentemente, a empresa impulsiona-se para decerto seu caminho.
Os principais seriam, conforme Quadro Segundo Sousa et al.
Quality in higher education: International Education, Tennessee, v. Adapting the Servqual scale to hospital services: Health Service Research, Chicago, v. Comparing alternative instruments to measure service quality in higher education.
Quality Assurance in Education, United Kingdom, v. Gerencia da qualidade total: Consumer perceptions of service quality: Journal of Retailing, London, v.
European Journal of marketing, London, v. Multi-models of quality in education. Journal of Marketing, Chicago, v. Mc Graw Hill, An evaluation of the Servqual scales in retail setting.
Advances in Consumer Research, Minnesota, v. International Journal of Consumer Studies, Malden, v. Specific remedy for specific problem: Higher Education, Amsterdam, v.
Alternative measures of service quality: Managing Service Quality, United Kingdom, v.
Pioneira Thomson Learning, Rio de Janeiro, Research Work in Progress, Porto, n. A conceptual model of service quality and its implications for future research.
Journal of marketing, Chicago, p. Balancing Customer Perceptions and Expectations.
Quality Assurance Institute, Obtaining a picture of undergraduate education quality: High Education, Netherlands, v. Quality Assurance in Educational, United Kingdom, v. Sidnei Vieira Marinho – Contato: Services on Demand Journal. Os principais seriam, conforme Quadro 1: Rodovia Raposo Tavares, km. How ve cite this article.
Qualidade quer dizer conformidade com os requisitos.